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How long we keep files
Instant apps do not store your file. Cloud jobs keep a download on your dashboard for a limited window, then we delete it.
Instant apps
The file exists only in this browser tab. Close or reload the page and it is gone. We cannot recover it.
Cloud jobs
After the worker finishes, the original upload is removed. Outputs (transcript, video, PNG, and so on) stay on the dashboard until they expire — typically 30 days from creation. You can delete a job earlier from the workspace page.
Expired files are not recoverable. Download anything you need to keep.
Accounts
Your email and password stay until you ask us to delete the account. That request goes to the address on the Contact page.